alpacas: 07/27/10

Tuesday, July 27, 2010

Re: [AlpacaTalk] Alpaca Customer Service

I agree wholeheartedly. Service really means a lot.

I recently had a bit of minor repair and maintenance done on my 1995 Jeep , to the tune of over $1500, and I got a coupon for a free carwash at their Eugene location, at the drive through carwash machine.

When I bought my daughter a 1975 Mercedes, which required quite a bit of semi major work to be roadworthy, that bill was half what I paid at the Jeep dealer, and the Benz dealership detailed the car every time we brought it in!

Heather

Heather Zeleny

White Lotus Alpacas

Oregon

Holistic Farm and Elite Fleece

http://www.whitelotusalpacas.com

http://whitelotus.openherd.com

On Jul 27, 2010, at 10:46 PM, Rebecca Wells wrote:

In the current economy, you can try to compete for alpaca sales by joining the price race-to-the-bottom, or you can find ways to add value to the sale by offering superior service to your customers (including potential customers) and develop long-term relationships. I remember how my Uncle told me that during hard economic times while he was a car salesman, he would retain loyal customers who would buy a new car every year, specifically from him, because he made a point of offering excellent after-sale service including picking up the customers car every week and having it washed and vacuumed.

I would like to invite ya'll to read my latest blog post on Alpaca Customer Service and take the short, anonymous survey at the end.
http://alpacadero.com/post/are-you-supported/

Thank you.

Rebecca Wells
Alpacadero Alpacas
Seattle, WA
http://alpacadero.com
(206) 406-8595

__._,_.___

Reply to sender | Reply to group | Reply via web post | Start a New Topic

Messages in this topic (2)

Recent Activity:

New Members 1

Visit Your Group

Message posts are the opinion of individuals posting and are not necessarily endorsed or approved by Yahoo! or the moderator of this group. The purpose of this discussion group is to ensure that all points of view can be aired. It is the responsbilty of all individuals who post to treat others with respect and civility.

MARKETPLACE

Stay on top of your group activity without leaving the page you're on - Get the Yahoo! Toolbar now.

Get great advice about dogs and cats. Visit the Dog & Cat Answers Center.

Hobbies & Activities Zone: Find others who share your passions! Explore new interests.

Switch to: Text-Only, Daily Digest • Unsubscribe • Terms of Use

__,_._,___

Free Alpacas Newsletter- How to Profit from Alpaca Farming

[AlpacaTalk] Alpaca Customer Service

In the current economy, you can try to compete for alpaca sales by joining the price race-to-the-bottom, or you can find ways to add value to the sale by offering superior service to your customers (including potential customers) and develop long-term relationships. I remember how my Uncle told me that during hard economic times while he was a car salesman, he would retain loyal customers who would buy a new car every year, specifically from him, because he made a point of offering excellent after-sale service including picking up the customers car every week and having it washed and vacuumed.

I would like to invite ya'll to read my latest blog post on Alpaca Customer Service and take the short, anonymous survey at the end.
http://alpacadero.com/post/are-you-supported/

Thank you.

Rebecca Wells
Alpacadero Alpacas
Seattle, WA
http://alpacadero.com
(206) 406-8595