In the current economy, you can try to compete for alpaca sales by joining the price race-to-the-bottom, or you can find ways to add value to the sale by offering superior service to your customers (including potential customers) and develop long-term relationships. I remember how my Uncle told me that during hard economic times while he was a car salesman, he would retain loyal customers who would buy a new car every year, specifically from him, because he made a point of offering excellent after-sale service including picking up the customers car every week and having it washed and vacuumed.
I would like to invite ya'll to read my latest blog post on Alpaca Customer Service and take the short, anonymous survey at the end.
http://alpacadero.com/post/are-you-supported/
Thank you.
Rebecca Wells
Alpacadero Alpacas
Seattle, WA
http://alpacadero.com
(206) 406-8595
Message posts are the opinion of individuals posting and are not necessarily endorsed or approved by Yahoo! or the moderator of this group. The purpose of this discussion group is to ensure that all points of view can be aired. It is the responsbilty of all individuals who post to treat others with respect and civility.
0 Comments:
Post a Comment
<< Home